General terms and conditions of DokuMe GmbH, Subbelrather Str. 436c, D-50825 Cologne (hereinafter referred to as "DokuMe").
This website is operated by DokuMe. If you use services from DokuMe, the regulations of these General Terms and Conditions ("GTC") of DokuMe apply.
DokuMe is an online platform for professional and individual training management.
Eligible Users
Customers within the meaning of the preamble may only be natural persons who have reached the age of 18 and are fully legally competent. Minors and persons with limited legal capacity require the consent of their legal representatives to use Dokume's offerings. Only entrepreneurs, i.e. natural or legal persons or legal entities or associations, who act in the exercise of their commercial or self-employed professional or non-profit activities, are entitled to conclude a contract with DokuMe as further service providers. The contract with DokuMe for the use of the online platform is concluded by completing the online registration process and using the activation link in the confirmation email sent by DokuMe (hereinafter "registration"). With the registration, the user assures to be an eligible user according to these GTC. Furthermore, the user is obliged to provide truthful and complete information about the data collected during registration. The user must also always provide a current email address, which also serves as communication between the user and DokuMe. If there is a change in the collected data after registration, the customer must update it in his account immediately. With successful registration, DokuMe provides the user with an account.
Account and User Profile
With successful registration, the user receives an account. Within this, the user can create his own profile. Each user is only allowed to create a maximum of one account or user profile as a customer and one account or user profile as a service provider. The account or user profile is protected by a username and password (hereinafter "login data"), which are set during registration. The user must ensure that his login data is not accessible to third parties. In the event of loss of the login data or suspicion that a third party is aware of them or is using the user's account, the user is obliged to inform DokuMe immediately and change his login data. The user assures that the data used when creating his account or user profile are accurate and complete. The user is obliged to immediately change any changes to his account and profile data in his account or user profile on the online platform. The account or user profile is user-specific and may not be transferred to a third party without the express consent of DokuMe. The user is obliged to back up all data (e.g. profile data, project descriptions, offers etc.) used in connection with the use of DokuMe daily to the extent necessary.
Right of Withdrawal
If the user is a consumer within the meaning of § 13 BGB, and he/she also has to make truthful statements in this regard, the following right of withdrawal applies to him/her:
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The withdrawal period begins after receipt of this instruction in text form, but not before conclusion of the contract and also not before fulfillment of our obligations to provide information pursuant to Article 246 § 2 EGBGB in conjunction with § 1 Abs. 1 and 2 of these GTC, as well as our obligations pursuant to § 312e Abs. 1 Satz 1 BGB in conjunction with Article 246 § 3 EGBGB. To exercise your right of withdrawal, you must inform us
DokuMe GmbH
Subbelrather Str. 436c
D-50825 Cologne
Tel: +49 221 986 557 36
Email: info@dokume.net
by means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to revoke this contract. To comply with the withdrawal period, it is sufficient for you to send the notification of exercising the right of withdrawal before the expiry of the withdrawal period.
Expiry of the right of withdrawal
The consumer hereby expressly agrees that the entrepreneur will begin to execute the contract before the expiry of the withdrawal period and hereby confirms that he/she is aware that by giving this consent the consumer loses his/her right of withdrawal when the execution of the contract begins.
The right of withdrawal pursuant to § 312 g II BGB does not apply, inter alia, to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
End of the statutory right of withdrawal
Warranty and Liability
DokuMe endeavors to provide a trouble-free operation of the online platform and users access to the stored data. This naturally is limited to services over which DokuMe has an influence. However, the user acknowledges that a completely seamless availability of DokuMe is not technically feasible. However, DokuMe strives to keep the online platform available as permanently as possible. There is no entitlement to this. In particular, DokuMe is entitled to restrict access to the online platform due to maintenance work, capacity issues and events beyond the control of DokuMe, in whole or in part, temporarily or permanently. There is also no entitlement of individual users to maintain individual functionalities and services of DokuMe.
In the event of slight negligence, DokuMe is only liable for the violation of essential contractual obligations (cardinal obligations), whereby liability is limited in this case to the amount of the contract-typical, foreseeable damage. Otherwise, the pre-contractual, contractual and non-contractual liability of DokuMe is limited to intent and gross negligence as well as to damages resulting from injury to life, body or health. Liability for damages resulting from the assumption of a guarantee for the quality of the work and liability under the ProdHaftG are not affected by this. The limitation of liability also applies in the event of the fault of a vicarious agent of DokuMe.
In the event of legal problems arising in connection with a service contract, the user is obliged to send a reasonable statement of claim or complaint to the service contract partner via the help function of DokuMe before initiating an arbitration or court proceeding. The service contract partner is granted a 15-day period to respond and resolve the conflict. Only after this period has expired may the affected party initiate an arbitration or court proceeding.
Final Provisions For all time indications, periods and deadlines, Central European Time or Central European Summer Time (CET / GMT+1 or CEST / GMT+2) applies.
The law of the Federal Republic of Germany applies, excluding the UN Sales Convention (CISG). The place of jurisdiction for all disputes arising out of or in connection with this contract, regardless of its legal basis, is Cologne. Data Protection
We collect, process and transmit personal data that are necessary to establish or amend a contractual relationship with you, including its content, only within the framework of the applicable legal regulations or if you have separately consented to this. Further information can be found in the Privacy Policy on this page. We are particularly interested in ensuring the protection of personal data of minors. For this reason, apart from the collection and processing of personal data, no data of minors is used, unless the legal guardians have given their consent.
DokuMe GmbH
Subbelrather Str. 436c
D-50825 Cologne
Tel: +49 221 986 557 36
Email: info@dokume.net